It’s just a game, or is it? In Ralph’s world it’s his job to play the bad guy in the game ‘Fix-It Felix, Jr’. But in his everyday life he is treated as the bad guy. Tired of this, he decides to do the unthinkable and “Game Hop” to another game and win a hero’s medal. This sets off a chain of events that could shut down his game and his world. He meets fellow outcast Vanellope von Schweetz in ‘Sugar Rush’, a racing game. The two strike a bargain to help each other and change their future.